Member and Committee Information

Community and Customer Services Committee

21 Members


To act as the reporting Committee for Community and Customer Services including the reporting against Business Plans.

To develop and oversee the strategic development and management of Community and Customer services including Cultural Services; Leisure and Sport; Community Learning and Development; Revenues and Benefits and the Contact Centre.

To receive reports on Environmental and Trading Standards and Community Safety issues including strategic oversight of the Council's priorities in relation to maintaining the safety and security of the region including the development of policy, strategy and priorities in Civil Contingency and Emergency Planning and management of the Council's role in major emergencies.

To develop and oversee the Council's policies and procedures in relation to the Area Framework.

Lead role in Customer Service development

Lead role in the development and implementation of the Council's Joint working with the Third Sector

To set key performance indicators and targets to be monitored by Area Committees.

Receive monitoring and performance reports on any services commissioned in relation to Community and Customer Services.

To receive reports on Health and Wellbeing issues.

Formed: 28 Nov 2013
Retired: 26 May 2016

View Agendas and Minutes